Built For Coffee Shops
Opening hours, oat milk, Wi-Fi, dogs inside, gluten-free cakes — the same handful of questions land in your inbox and DMs every day. FastBots learns your menu, branches and policies once, then answers visitors any time of day. When someone asks about private hire or a corporate order, it captures the detail and emails it through.
Providing AI Chatbots to Trusted Brands Around The World
Respuestas rápidas
It's a small chat widget that sits on your website and answers the questions your team gets asked all day — opening hours, milk alternatives, Wi-Fi, dog-friendliness, allergens, loyalty card sign-up. FastBots trains the bot on your own website and menu, so the answers match what you actually serve rather than something generic.
Yes. If your site lists each branch with its own page, the chatbot learns the hours, address and quirks of each one. When a visitor asks 'what time does the Shoreditch one close?' it answers for that location specifically.
No — taking orders and payments needs a point-of-sale or ordering platform, and that's not what FastBots does. It's there to answer questions, share your menu and capture enquiries like private hire, catering and wholesale beans, then hand those to your team.
Most coffee shops are live in under an hour. You paste in your website URL, FastBots crawls your pages, you tweak the welcome message and tone, then drop a single line of code into your site. The free plan is enough to test it before committing.
¿Por qué FastBots?
Opening times, bank holiday changes, last orders — all answered from your own website 24/7, including the moment someone Googles 'coffee near me' at 10pm.
Oat, soy, almond, lactose-free, gluten-free pastries — visitors get a clear answer instead of a 'we'll check' reply that loses the sale.
When someone asks about booking the back room or a corporate order, the chatbot collects name, date, group size and email and pings your team by email.
If you have more than one location, the bot answers branch-specific questions about hours, address and parking instead of one-size-fits-all info.
FastBots supports around 95 languages, which matters if your shop is anywhere near a station, hotel or attraction with international footfall.
Plug the same bot into your WhatsApp Business and Instagram DMs so the same menu and booking questions get the same answer wherever they land.
Weddings, corporate catering and wholesale enquiries are worth a human. On the Business plan and above, Live Chat lets a manager take over the conversation.
Auto-retrain on the Business plan and above re-reads your menu and specials pages on a schedule, so the pumpkin spice answer doesn't still be running in March.
Situaciones reales
Someone scrolling at 11pm asks about flat white prices and whether you do decaf. The chatbot answers from your menu page so they walk in tomorrow already decided.
Visitors asking about hiring a space fill in a short form inside the chat. Date, guest count and contact details land in your inbox before the next morning's shift starts.
A nearby office wants 30 coffees and pastries for a Monday meeting. The bot captures the brief — quantities, delivery window, dietary needs — and routes it to your catering email.
Another café or restaurant asking about your beans gets sent a clear summary of options and is asked for volumes and contact details so your wholesale lead doesn't sit in a DM for a week.
The bot explains how the card or app works, who's eligible and where to sign up — without interrupting the queue at the counter.
Two of the most-asked questions in any coffee shop. The bot answers honestly — dogs in the courtyard but not inside, Wi-Fi free for 90 minutes — so visitors aren't disappointed when they arrive.
Gluten-free, vegan, nut-free — the bot pulls from your allergen page and notes that anything critical should be confirmed with the team in person before ordering.
The chatbot answers the umbrella-and-laptop questions, points visitors at the right branch's email, and saves the team a phone call mid-rush.
Pruébalo gratis
Sound Like Something Your Shop Could Use?
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
Configuración
Drop in your URL and FastBots crawls your menu, branches, about page, FAQs and allergen info. You can also upload PDFs or paste in things like wholesale price lists.
Voz de la Cámara
Sound like a friendly local barista — warm, casual, never corporate. If someone asks about allergens, share what's on the menu but remind them to double-check with the team in person before ordering.
Tell it to sound like a friendly barista, point catering enquiries at one email and private hire at another, and remind it to never quote allergen info as 100% guaranteed.
Copy the embed snippet into your site — WordPress, Squarespace, Wix, Shopify, Webflow or plain HTML. The chat bubble appears in the corner and starts answering questions.
Comparación imparcial
Most independent coffee shops weigh up three options for handling the same questions over and over: a chatbot trained on your site, a manual Instagram and WhatsApp inbox, or a static FAQ page nobody scrolls. Here's how they stack up.
FastBots Desde 39 $ al mes | Manual DMs Tiempo del personal | FAQ estática FAQ Free, but ignored | |
|---|---|---|---|
Answers At 11pm When most menu searches happen | Sí, al instante | No — checked next shift | Only if visitor scrolls |
Formados en su menú Branch-specific answers | Sí rastrea tu sitio web | Depends who replies | Whatever's on the page |
Captura clientes potenciales para el servicio de vehículos de alquiler con conductor Name, date, group size, email | Formulario de contacto integrado | If you remember to ask | No — visitor must email separately |
WhatsApp And Instagram Same answers across channels | Native channel support | Each handled separately | No procede |
Varios idiomas Tourist-heavy locations | Alrededor de 95 personas han recibido apoyo | Only what staff speak | One language |
Updates With Seasonal Menu Without manual rework | Auto-retrain on Business plan | Manual every time | Manual every time |
La comparación muestra las opciones más habituales. Otras herramientas pueden presentar diferencias; comprueba siempre los precios y las características actuales antes de tomar una decisión.
Pruébalo gratis
Try It Free Before The Next Morning Rush
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
Gracias a sus funciones avanzadas de captación de clientes potenciales y al reentrenamiento automático, FastBots unas prestaciones increíbles y una interfaz intuitiva que facilita su uso. Ahora dedicamos menos tiempo a las tareas manuales y estamos encantados de tener un «compañero» disponible las 24 horas del día, los 7 días de la semana 😀
¿Tienes alguna pregunta?
Las preguntas más frecuentes antes de que los equipos se inscriban. Si no encuentras la respuesta a tu pregunta aquí, nuestro equipo de atención al cliente te responderá en unas horas durante los días laborables.
No. FastBots is built to answer questions and capture enquiries, not to process payments or send orders to your till. For takeaway and delivery orders you'll still want a proper ordering platform — the chatbot can point visitors to it.
It handles the repetitive questions — hours, milk alternatives, dogs, Wi-Fi — so your team can focus on actual customers in front of them. For higher-value enquiries like private hire or catering, the chatbot acts more like an AI agent: it gathers the details first, then hands a complete summary to a real person on the Business plan via Live Chat.
Yes, as long as each branch has its own page on your website. The bot learns the hours, address, parking notes and quirks of each location and answers for the specific branch the visitor asks about.
The bot can share what's on your allergen page and menu, but we'd always recommend a clear line like 'please confirm with the team in person before ordering if you have a serious allergy'. FastBots can answer questions, but it can't see your kitchen prep on a given day.
Yes — both WhatsApp and Instagram are native channels. The same chatbot that lives on your website can respond to DMs and WhatsApp messages with the same trained answers, so customers don't get different stories on different channels.
Update your menu page on your site, and on the Business plan and above the chatbot can auto-retrain daily, weekly or monthly. On the Essential plan you can retrain manually with a couple of clicks whenever you publish a change.
Inside the chat, the bot triggers a short form — name, email, date, group size, dietary needs, whatever you want to ask. Submitted leads are emailed to the addresses you set up, and you can also push them into a CRM or Google Sheet through a Zapier or Make workflow.
There's a free plan to test it with 1 chatbot and 50 messages a month — no credit card. Paid plans start at $39/month, and Live Chat handover plus auto-retrain land on the Business plan at $89/month. See the pricing page for the latest limits.
Yes, FastBots supports around 95 languages. If your shop is near a station, hotel or tourist area, the bot can reply in the visitor's language without you setting up separate versions.
It's a single line of code in your site's HTML. The widget loads in the corner of the page like any other chat bubble, and you can adjust the colours, avatar and welcome message to match your brand.
Build it on the free plan, point it at your website, and see how many of those repeat questions it can answer before you upgrade.
