Built For WhatsApp Business
Customers message your WhatsApp number at all hours: pricing questions, opening times, order updates, the same handful of things in different words. FastBots is an AI chatbot that connects to your WhatsApp Business number and replies from your own website and documents. When you turn on live internet search or hook up a Zapier or Make workflow, it works more like an AI agent, looking things up and pushing captured leads into your other tools.
Providing AI Chatbots to Trusted Brands Around The World
Respuestas rápidas
A WhatsApp chatbot is an AI assistant connected to your WhatsApp Business number that replies to incoming messages automatically. With FastBots, the bot is trained on your website, documents and FAQs, so it answers using your own content rather than generic AI replies.
Yes. Meta requires the number to be registered exclusively for API access, so you'll need a new or unused phone number, not one already linked to the WhatsApp or WhatsApp Business app. Once connected through your Meta Business Account, that number only works through FastBots.
You can build and test a chatbot on the free plan, which includes 1 chatbot and 50 messages per month with no credit card required. WhatsApp connection is included on paid plans starting at $39/month.
Yes, but not as a form. WhatsApp doesn't support the embedded lead form used on the website widget, so FastBots collects details through a short back-and-forth, name, then email, then the question. Those details are stored against the conversation and can be emailed to your team.
¿Por qué FastBots?
Customers don't wait for opening hours to message. The bot replies the moment a WhatsApp message lands, so enquiries at 11pm don't sit in the inbox until morning.
Point the crawler at your website, upload PDFs, paste in FAQs or sync a Google Sheet. The bot answers from your real prices, policies and service details, not a generic script.
One chatbot, one knowledge base. The answers a customer gets on your website are the same answers they get on WhatsApp, no separate flow to maintain.
The bot can ask for name, email and the nature of the enquiry through a short conversation, then email those details straight to your team so nothing gets buried in WhatsApp.
Connect Zapier or Make and FastBots can send captured leads into a CRM, Google Sheet or email list once the chat ends. Useful when WhatsApp is one of several inbound channels.
If your customers message in French, Spanish, Arabic or Portuguese, the bot replies in the same language. Good for any business with overseas customers or a mixed local market.
Use Tune AI to set the bot's personality, what it should and shouldn't talk about, and a fallback message for anything it can't confidently answer. Keeps replies on-brand.
Turn on live internet search and the assistant can look up fresh information mid-conversation instead of saying it doesn't know. Connect a workflow and it routes captured info into the rest of your stack.
Situaciones reales
Cover the same handful of "how much", "do you do this", "what areas" questions that come in overnight, so the morning inbox is shorter.
Answer questions about opening hours, allergens, set menus and reservation policy through your WhatsApp number, then point people at your booking link to finish.
Plumbers, electricians, cleaners and mobile mechanics can quote callout fees, confirm coverage areas and collect job details before a real human follows up.
Sizing, materials, shipping times, returns policy: the bot answers from your store content. Live order lookup isn't part of WhatsApp today; that's Shopify-specific on the website widget.
Reply to listing questions, viewing requests and rental criteria over WhatsApp, then capture the lead's name, number and budget for the agent to call back.
Answer itinerary, pricing and availability questions in the customer's language. Hand off to a real agent for the actual booking.
Reply to enquiries about lesson prices, areas covered, weekend availability and packages, and collect contact details for the instructor to follow up.
Let the bot qualify the enquiry (service needed, location, timing, budget) and email the summary to your sales team before they pick up the phone.
Pruébalo gratis
Sound Like Something Your WhatsApp Inbox Needs?
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
Configuración
Paste your domain and FastBots crawls your pages: services, pricing, FAQs, policies. Add PDFs, Google Sheets, YouTube videos or pasted text to fill in anything the website doesn't cover.
Voz de la Cámara
Friendly and practical, like a helpful office manager. Quote prices and service areas from the website only. If a customer asks for an appointment, take their postcode, number and the appliance, then say the team will confirm a time.
In Tune AI, write a short instruction that explains who the bot is, the tone to use, what to answer, and what to pass to a human. Add a fallback message for anything outside its remit.
Open the WhatsApp integration in FastBots, click Continue with Meta, and pick the WhatsApp Business number you want the bot to reply from. Your bot is live on WhatsApp once the number is verified.
Comparación imparcial
For most businesses, the WhatsApp inbox is handled three ways: someone manually replies between other jobs, an outsourced answering service takes messages, or enquiries simply sit unread until the next working day. Here's how FastBots fits next to those.
FastBots Desde 39 $ al mes | Manual Replies Tiempo del personal | Servicio de atención telefónica externalizado $200+ / month | |
|---|---|---|---|
Replies After Hours Por las tardes, los fines de semana y los días festivos | Sí, al instante | Only when someone is on | Limited hours, often script-only |
Answers From Your Own Content Prices, policies, services | Sí trained on your site and docs | Yes, if the person knows | Usually generic |
Recopila los datos de los clientes potenciales Name, email, enquiry | Yes, sent to your inbox | Depends on the person | Yes, as a written message |
Languages Supported Reply in the customer's language | Around 95 | Whatever staff speak | Usually English only |
Importa los clientes potenciales a tu CRM A través de Zapier o Make | Sí, después de la charla | Manual copy and paste | -No |
Tiempo de montaje Desde el registro hasta la puesta en marcha | Around 30 minutes | Hiring and training | Onboarding call required |
La comparación muestra las opciones más habituales. Otras herramientas pueden presentar diferencias; comprueba siempre los precios y las características actuales antes de tomar una decisión.
Pruébalo gratis
Try It Free, No Credit Card Required
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
Very easy-to-use service. It takes 10 minutes to set up a bot. Service also very good value for money.
¿Tienes alguna pregunta?
Las preguntas más frecuentes antes de que los equipos se inscriban. Si no encuentras la respuesta a tu pregunta aquí, nuestro equipo de atención al cliente te responderá en unas horas durante los días laborables.
No. For the way FastBots works, there are no per-message charges from Meta. Your chatbot only ever replies to messages your customers send in, it never starts a conversation. When a customer messages you first, it opens a 24-hour “customer service window”, and during that window your bot can reply as much as it likes at no charge. Every new message from the customer resets the timer, so an inbound support chat can carry on for as long as they keep replying, and Meta charges nothing for any of it.
Only in one specific case: when a business sends messages first, like marketing promotions or automated notifications. That's a separate use of WhatsApp and it isn't something FastBots does. Your chatbot only ever responds to messages your customers send in, it doesn't send broadcasts or promotions, so the paid side of WhatsApp never comes into play for you.
No, they're completely separate. Your plan's message allowance (for example, the 2,000 responses on the Essential plan) is your usage on the FastBots side: how many replies your bot can send. It has nothing to do with Meta's billing, and the two don't overlap.
No. Your FastBots plan is what you pay, there are no extra Meta charges for normal inbound support. It doesn't cost more the more messages your customers send, either: inbound conversations and your bot's replies stay free no matter the volume.
Yes. Meta requires the number to be registered exclusively for the WhatsApp Business API, so it can't be one already in use on the WhatsApp or WhatsApp Business app. Once it's connected to FastBots, that number only works through FastBots, you won't see chats in the phone app anymore. A common approach is to buy a fresh business SIM specifically for the bot.
If you move an existing number over to the API, the history in the mobile app won't carry across. The workaround is to export your chats first using WhatsApp's "Export Chat" option, or, better, set this up on a new business number from the start.
Not yet. Live chat handover currently works on the website widget on Business plan and above, but WhatsApp handover into the FastBots inbox is still in development. For now, the bot can collect the enquiry and email it to your team so a human can reply directly on WhatsApp.
No, that's a WhatsApp restriction, not a FastBots one. The WhatsApp Business API doesn't support the same embedded forms or buttons. FastBots handles lead capture through a short conversation: "What's your name?" → "What's your email?" → and so on.
Meta provides a "1555" virtual number for WhatsApp Business accounts, but it's not compatible with FastBots. Use a real SIM or mobile number when you set up the integration, otherwise the connection won't work.
Yes. FastBots supports around 95 languages, so if a customer messages in Spanish, French, Arabic or Portuguese, the bot replies in the same language. The underlying answers still come from your trained content, so make sure that content covers what you actually want it to say.
Zapier and Make workflows currently trigger on website chat events such as lead capture, not on WhatsApp message events specifically. You can still use those workflows for the leads the bot captures and pass them into a CRM or spreadsheet. Broader Zapier and Make support for WhatsApp is on the roadmap.
WhatsApp is included on the Essential plan and above ($39/month). The free plan is great for building and testing the chatbot on your website, but the WhatsApp connection itself sits on the paid plans.
Not directly. The chatbot doesn't make live bookings in a calendar mid-conversation. What it does well is take the booking request (service, preferred day, contact details) and send that to your team so a real person can confirm the slot. For self-serve booking, point customers at your existing booking link.
The chatbot itself is usually live in 10–15 minutes once you've pointed it at your site and set the tone. The WhatsApp side takes a bit longer because of Meta's verification: creating the Business Portfolio, verifying the number, confirming via email. Plan for around 30 minutes end-to-end if you have the new phone number ready.
Build the bot on the free plan, then connect WhatsApp when you're ready to take real customer messages.
