Built For Property Management
Most tenant and prospect questions are the same handful — availability, rent, pets, maintenance, move-in. FastBots learns your listings, lease policies and FAQs once, then answers those questions around the clock. When someone has a real emergency or a complicated tenant issue, the chat hands over to a property manager.
Providing AI Chatbots to Trusted Brands Around The World
Respuestas rápidas
A property management chatbot is an AI assistant that lives on your leasing website or tenant portal and answers the questions your office gets every day — unit availability, application fees, pet policies, rent payment, maintenance requests and move-in steps. It's trained on your own listings and lease policies, so the answers match how your company actually runs things.
It can handle the routine stuff: which units are listed, application fees and screening criteria, pet rules, parking, rent due dates, late fees, how to pay online, how to submit a maintenance request, lease renewal questions and the move-in process. For anything that needs judgement — like confirming a specific unit is still available or scheduling a viewing — it captures the enquiry and routes it to your team.
No. It takes the repetitive load off your front desk so they can focus on showings, applications and owner relationships. On the Business plan and above, FastBots also includes Live Chat — so when a tenant has a real issue, a property manager can take over the same conversation without the tenant starting again.
It shouldn't be the first line for emergencies. The bot can recognise emergency keywords (flood, no heat, lockout, gas) and immediately direct the tenant to your 24/7 maintenance number rather than attempting to resolve it. For non-urgent maintenance, it can collect the unit, issue and contact details and pass them to your team.
¿Por qué FastBots?
Rent payment questions, lease dates and move-in steps don't only come up between 9 and 5. The chatbot replies on evenings, weekends and holidays from your own policies.
When someone asks about a unit, the chat captures their name, email, phone and the unit they're interested in — then emails it to your leasing team within seconds.
Trigger words like leak, flood, no heat or lockout can be set to immediately surface your 24/7 maintenance number instead of letting the AI guess.
Collects the unit number, issue description and best contact time, then drops a clean request into your inbox or property-management workflow.
On Business plan and above, complex tenant or owner conversations can be claimed by a real person — with the full prior chat already visible.
Use Zapier or Make to send captured prospect enquiries into your property-management system or CRM once the chat ends. Setup is configured per workflow.
Useful for diverse rental markets where prospects message in Spanish, Portuguese, Mandarin or French and expect a quick reply in their own language.
On Business plan and above, the bot can re-crawl your listings page daily so new vacancies and rent changes flow through without you retraining by hand.
Situaciones reales
Prospects ask whether a unit is still on the market, the rent and the move-in date. The bot shares what's on your listings and routes a confirmation request to leasing.
Answers questions about application fees, income requirements, credit checks and required documents — straight from your published policies.
Handles pet rules, deposits, weight limits and breed restrictions per property without sending another email to the leasing inbox.
Explains how to pay rent online, when it's due, what counts as late, and how late fees are calculated under each lease.
Acts as an AI agent during intake — asking for the unit, the issue, photos if needed, and the best time to contact — then sending a tidy request to your maintenance team.
Walks tenants through key collection, utilities setup, inspection steps and the deposit-return process, so the office doesn't repeat it twenty times a month.
A separate bot can answer owner questions about statement dates, management fees, leasing timelines and reserve balances using your owner-facing documents.
Captures the unit, preferred days and contact details for tour requests, then hands them to the leasing team. The bot doesn't confirm the time itself — humans do.
Pruébalo gratis
Sound Like Something Your Office Could Use?
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
Configuración
Give FastBots your website URL and it crawls your listings, application info, FAQs and lease policy pages. Add PDFs for tenant handbooks or move-in guides if you have them.
Voz de la Cámara
Professional, friendly and concise — we serve people in their homes. Never confirm a unit is available, a tour time, or an application outcome. Never ask for SSN, bank details or full payment information. Route emergencies to the 24/7 maintenance line at $$EMERGENCY_NUMBER$$.
Tell the bot what it should and shouldn't do — never commit to a unit being available, always route emergencies to the maintenance line, never ask for SSN or bank details, escalate complex tenant issues to live chat.
Paste the embed snippet into your leasing site or tenant portal. Works on WordPress, Webflow, Squarespace, Wix and custom builds. Most teams are live in around five minutes.
Comparación imparcial
When the office phone is ringing all day, most property managers compare three options: hiring or expanding a front-desk team, using an answering service, or putting an AI chatbot on the leasing site. Here's how FastBots stacks up.
FastBots Desde 39 $ al mes | Servicio de atención telefónica Per-minute pricing | Extra Front-Desk Hire $2,500+ / month | |
|---|---|---|---|
24/7 Coverage Incluidas las tardes y los fines de semana | Sí siempre activo | Yes, paid per minute | No, office hours only |
Trained On Your Listings And Policies Answers in your voice | Sí de tu sitio web y tus documentos | Reads a basic script | Yes, after onboarding |
Captures Prospect Enquiries Name, contact, unit of interest | Sí, se envía por correo electrónico al instante | Yes, message-style | Yes, manual entry |
Routes Emergencies Correctly Keyword-based escalation | Yes, configurable | Yes, by script | Yes, with judgement |
Entrega en directo a tu equipo Without restarting the chat | Plan «Yes on Business» y superiores | —No | No procede |
Predictable Monthly Cost Not per call or per minute | Flat plan from $39/month | Scales with call volume | Salary + benefits |
La comparación muestra las opciones más habituales. Otras herramientas pueden presentar diferencias; comprueba siempre los precios y las características actuales antes de tomar una decisión.
Pruébalo gratis
Try It Free On Your Own Listings Site
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
¡Me encanta poder publicarlo en mis sitios web y ayudar a agentes y estudiantes las 24 horas del día!
¿Tienes alguna pregunta?
Las preguntas más frecuentes antes de que los equipos se inscriban. Si no encuentras la respuesta a tu pregunta aquí, nuestro equipo de atención al cliente te responderá en unas horas durante los días laborables.
No, and we'd be cautious of any tool that promises that. It handles the repetitive questions — availability, pet rules, payment, maintenance intake — so your team can focus on showings, applications and owner work. For anything that needs a human, the chat hands over to a property manager on Business plan and above.
We recommend setting it up so the bot doesn't commit. It can share what's on your published listings, but availability changes by the hour. The safer pattern is for the bot to capture the prospect's interest and contact details and pass them to leasing for confirmation — that way you never have a tenant arriving for a viewing on a unit that just got applied for.
Not directly. FastBots doesn't have a native calendar integration that books slots mid-conversation. What it does well is capture the tour request — unit, preferred days, contact details — and route it to your leasing team or into your scheduling tool via Zapier or Make. Your team then confirms the time.
There aren't native integrations with those platforms today. You can still push captured leads and maintenance requests into them via Zapier or Make once the chat ends — for example, creating a new prospect record or maintenance ticket. The chatbot itself doesn't read live data from those systems mid-conversation.
The bot is not the first line for emergencies. You set keywords like leak, flood, no heat, smoke, gas or lockout — and when the tenant uses one, the bot immediately surfaces your 24/7 emergency maintenance number rather than attempting to triage. Non-urgent maintenance can be collected through the chat and sent to your team.
It only asks for what you tell it to ask for. In your custom instructions you can explicitly forbid it from collecting social security numbers, full bank details or card information. For applications and payments, the bot should hand the tenant off to your secure application portal or payment provider — not collect that data in chat.
Yes, on Business plan and above you can auto-retrain selected pages — like your available-rentals page — daily, weekly or monthly. When you publish a new vacancy or update rent, the bot picks up the change on the next crawl rather than waiting for you to manually retrain.
Most property managers are live in around five minutes for a first version. Point the crawler at your leasing site, review what it learned, write a short custom instruction about your house rules, and paste the embed snippet on your site. Tightening the guardrails — emergency keywords, escalation rules, tone — usually takes another hour or two of iteration.
Yes. Many property managers run one bot trained on the leasing site for prospects and tenants, and a separate bot on the owner portal trained on owner-facing documents. Paid plans include multiple chatbots — two on Essential, five on Business — so you can keep the knowledge bases clean.
There's a free plan with one chatbot and 50 messages a month, no credit card required — useful for testing it on your own listings. Paid plans start at $39/month, and Live Chat with human handover starts on the Business plan at $89/month. See current pricing for full limits.
Build a property management chatbot trained on your own listings, lease policies and FAQs. Start free and see how it handles your first dozen tenant questions.
