Built For Spas
Most spa enquiries are the same handful of questions — pricing, gift cards, what's included in a facial, whether you have anything free this Saturday. FastBots learns your treatment menu, packages and policies once, then answers those questions in a calm, on-brand way around the clock. When someone wants to book a couples treatment or a group package, it collects the details and passes them to your team.
Providing AI Chatbots to Trusted Brands Around The World
Respuestas rápidas
A spa chatbot is a chat assistant on your website that answers the questions guests ask before they book — treatment pricing, what's included in a facial, gift card options, opening hours and cancellation policy. FastBots trains the bot on your existing service menu and FAQs so the answers match what's actually on offer. When a guest wants to book or has a specific request, it collects their details for your team.
FastBots doesn't book treatments inside the chat. It can collect the guest's name, contact details, preferred treatment and ideal time, then send that enquiry to your reception team by email or push it into a tool like Google Sheets or your CRM through a Zapier or Make workflow. For live booking, your team confirms the slot or sends the guest your existing booking link.
Yes. The chatbot runs 24/7, so the late-evening browsers asking about weekend availability or gift cards get a useful answer instead of a missed-call voicemail. Anything that needs a human — couples bookings, group enquiries, special occasions — is captured as an enquiry so reception can follow up first thing.
No, and it's not meant to. The chatbot handles the repeat questions that pile up on the phone — pricing, what's included, cancellation policy, gift cards — so reception spends more time on guests in the building and qualified booking calls. For anything sensitive or judgement-based, your team takes over.
¿Por qué FastBots?
Most spa enquiries land in the evening or at weekends. The chatbot answers treatment, pricing and gift card questions when reception is closed, so guests don't drift to a competitor's site.
Point it at your services page and it learns every massage, facial, package and add-on — including durations, prices and what's included — so the answers match what you actually offer.
When a guest asks about availability or a couples treatment, the chatbot collects name, contact details and preferred time and emails the enquiry to reception.
Walks guests through gift card values, what they cover and how to buy one. If you sell them online, it links straight to the page rather than bouncing the visitor back to the phone.
Hen parties, birthdays and corporate days need a person. On Business plan and above, Live Chat lets a team member jump in and discuss group sizes, dates and package combinations directly.
You set the personality in Tune AI — warm, unhurried, no hard sell. The chatbot reflects the feel of your spa rather than sounding like a generic support widget.
FastBots is an AI chatbot that behaves more like an AI assistant when you connect Zapier or Make — booking enquiries can flow straight into your CRM, spreadsheet or notification channel once the chat ends.
For skin conditions, contraindications or anything medical, the chatbot says it isn't qualified to advise and routes the guest to a therapist. That keeps the brand trustworthy.
Situaciones reales
Guests ask the same handful of questions — massage prices, facial inclusions, package durations. The chatbot answers from your trained menu without anyone picking up the phone.
Explains gift card values, what treatments they cover, expiry rules and how to buy one. Links to your purchase page when relevant.
The chatbot explains your usual availability and walk-in policy honestly, then captures contact details so reception can confirm a slot from the live diary.
Hen do, anniversary, corporate wellness day — the chatbot gathers the group size, preferred date and treatments of interest, then hands the enquiry to your events lead.
Outlines monthly memberships, multi-treatment bundles and seasonal packages so guests can compare options before committing.
Answers the practical 'before you arrive' questions — what to wear, when to arrive, parking, what to bring — so guests turn up settled.
Explains your cancellation window and rescheduling rules in a calm way, and points guests to the right contact route for changes.
If a guest asks about pregnancy massage, recent surgery or skin conditions, the chatbot recommends speaking to a therapist rather than guessing — and captures their question for follow-up.
Pruébalo gratis
Sound Like Something Your Reception Team Would Use?
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
Configuración
FastBots crawls your treatment menu, pricing, FAQs and gift card pages. You can also upload PDFs — a brochure, treatment cards or a new-guest welcome pack — to fill in anything that isn't on the site.
Voz de la Cámara
Warm, calm and unhurried — like a senior therapist welcoming a guest. Quote prices and treatment details only from the trained menu. For skin conditions, pregnancy or any medical question, recommend a chat with a therapist and offer to take their details.
In Tune AI, give it a warm, calm voice and tell it what to do with sensitive questions. Health conditions get routed to a therapist; group enquiries get captured as leads; pricing is quoted from the trained menu only.
Drop the embed snippet into your site footer and the chat widget appears across every page. Most spas are live in around five minutes — no developer needed.
Comparación imparcial
Most spas weigh up three options for handling out-of-hours enquiries: a generic answering service, voicemail with a next-day callback, or a chatbot trained on your treatment menu. Here's how they actually compare.
FastBots Desde 39 $ al mes | Servicio de atención telefónica Tarifa por llamada | Solo buzón de voz Gratis, pero caro | |
|---|---|---|---|
Disponible las 24 horas del día, los 7 días de la semana Incluidas las tardes y los fines de semana | Sí | Usually office hours | Inbox only |
Knows Your Treatment Menu Prices, durations, inclusions | Trained on your site | Reads from a script | —No |
Answers Gift Card Questions Values, coverage, purchase | Yes, from your trained content | Generic answers | —No |
Recopila solicitudes de reserva Name, contact, preferred time | Formulario de contacto integrado | Yes, by call notes | Whatever they leave in a voicemail |
Human Takeover For Group Bookings Real person in the same chat | Chat en vivo en el plan Business | Yes, on the phone | Callback next day |
Coste por consulta At scale | Predictable monthly plan | Per-call charges add up | Lost enquiries cost more |
La comparación muestra las opciones más habituales. Otras herramientas pueden presentar diferencias; comprueba siempre los precios y las características actuales antes de tomar una decisión.
Pruébalo gratis
Build Your Spa Chatbot Free And See How It Reads
Plan gratuito, sin necesidad de tarjeta de crédito. Crea tu primer chatbot en cuestión de minutos.
Gracias a sus funciones avanzadas de captación de clientes potenciales y al reentrenamiento automático, FastBots unas prestaciones increíbles y una interfaz intuitiva que facilita su uso. Ahora dedicamos menos tiempo a las tareas manuales y estamos encantados de tener un «compañero» disponible las 24 horas del día, los 7 días de la semana 😀
¿Tienes alguna pregunta?
Las preguntas más frecuentes antes de que los equipos se inscriban. Si no encuentras la respuesta a tu pregunta aquí, nuestro equipo de atención al cliente te responderá en unas horas durante los días laborables.
No. The chatbot handles the repeat questions — pricing, what's included, gift cards, opening hours — so your reception team has more space for guests in the building and the bookings that actually need a person. Anything sensitive or specific is captured as an enquiry rather than answered blindly.
Not natively. The chatbot lives on your website and collects booking enquiries; it doesn't write into Mindbody, Vagaro or Booker directly. You can push new enquiries into a spreadsheet, CRM or notification channel through Zapier or Make workflows once the chat ends, and your team confirms the slot from the live diary.
The chatbot is built for information and enquiries, not health advice. For skin conditions, pregnancy, recent surgery or any contraindication question, you tell it to recommend speaking to a therapist rather than guessing. That keeps the guest safe and your practice trustworthy.
Yes, on the Business plan ($89/month) and above. Live Chat lets a team member claim an active conversation and reply in real time — useful for couples bookings, hen dos and special occasions where a person needs to discuss dates and combinations. You set the availability hours so it only offers handover when someone's actually there.
Most spas are live in around five minutes. Point FastBots at your website, let it crawl the treatment menu and FAQs, set the tone, and paste one line of code into your site. You can keep refining the answers afterwards based on real chat history.
On Business plan and above, you can turn on Auto Retrain to refresh selected website pages daily, weekly or monthly so the chatbot stays close to your live menu. On other plans, you can retrain manually whenever you update prices or add new treatments.
Yes. You can customise the welcome message, suggested questions, colours, avatar and lead form to match the feel of the spa. In Tune AI you set the personality — calm, warm, unhurried — and the chatbot replies in that voice.
There's a free plan with 1 chatbot and 50 messages per month so you can build and test without a credit card. Paid plans start at $39/month. Live Chat with human handover, Auto Retrain and Email Replies are on the Business plan at $89/month.
It answers questions about gift card values, what they cover and how to buy one, and it can link straight to your purchase page. The actual checkout happens on your site — the chatbot doesn't process the payment itself.
FastBots supports around 95 languages, which is useful if you have international guests or tourist traffic. The chatbot detects the language a guest writes in and responds in the same one.
Start with the free plan, train it on your treatment menu and gift card pages, and see how it reads in your tone. No credit card required.
