Las preguntas más frecuentes antes de que los equipos se inscriban. Si no encuentras la respuesta a tu pregunta aquí, nuestro equipo de atención al cliente te responderá en unas horas durante los días laborables.
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No, and it isn't meant to. The chatbot handles the first round of questions — subjects, levels, pricing, availability — so by the time you speak to a parent, they already know the basics and you can focus on whether you're the right tutor for their child. The relationship-building still happens with you.
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Not directly. FastBots doesn't have a live calendar connection, so it won't book a slot for you. What it does is capture the enquiry — student year, subject, exam board, preferred times, parent contact — and email it to you, so you can confirm a slot in your usual booking tool. You can also point parents at your existing booking link inside the chat.
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Not as a native integration. You can connect FastBots to most tutoring CRMs through Zapier or Make workflows once a lead is captured — for example, creating a new student record in TutorCruncher when a new enquiry comes through. It's a workflow, not a deep two-way sync.
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You decide how it responds. The honest approach — which is what we'd recommend — is to tell it to say which boards you cover (AQA, Edexcel, OCR, IB and so on) and to be upfront when a board isn't on the list. It can still offer to take the parent's details in case you take on that board in future.
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However you train it. If your hourly rates are on your website, the bot will quote them accurately. If you prefer not to publish prices, you can tell it to say something like 'rates depend on level and length of sessions — share your details and Sarah will email you a quote' and capture the enquiry instead.
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Yes. In the Tune AI section you set custom instructions — that's where you tell it never to guarantee specific grades, exam outcomes or improvement amounts. We'd recommend explicitly adding that line. The bot can talk about how sessions are structured without making promises about results.
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On Business plan and above, Live Chat lets you take over the conversation in real time when you're free. If you're mid-lesson, the chatbot can offer to take the parent's contact details and pass them to you. Either way, the parent doesn't get stuck waiting for an answer.
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For most tutors, around five minutes to a working bot. You give FastBots your website, let it crawl your subject and pricing pages, add a short instruction about tone and exam boards, then paste one line of code on your site. From there you can refine it as you spot questions it gets wrong.
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It's enough to build it, train it on your site and test it yourself. The free plan includes one chatbot and 50 messages a month, with no credit card needed. Once parents start using it for real, most tutors move to the Essential plan at $39 a month, which lifts the message limit and unlocks Zapier and Make for sending enquiries into other tools.
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Only what you ask it to. We'd recommend keeping it minimal — parent name, parent email, student's year group, subject and exam board are usually enough to follow up. Don't collect detailed personal data about under-18s (date of birth, full address, school name) through the chatbot. Save that for a proper enrolment form once you've spoken to the parent.